Reviews

Absolute best mechanic around. These guys are quick, accommodating and very personable. I’ve had nothing but good experiences with them and you can tell they genuinely care about their customers.

Someone tried to steal my daughter’s Kia Soil and did quite a bit of damage. Not only was it a quick turnaround it was reasonably priced. If you are looking for an Honest, Reasonable and Knowledgeable mechanic shop I highly recommend Auto …

I appreciated the honesty and expertise of our mechanic Marco. The problem was bigger than we thought but he explained everything and showed us the old parts. I feel more comfortable driving my truck knowing that it was repaired right.

Absolutely amazing experience all around, with the lowest labor rate I’ve paid by far. Planning to schedule a few additional routine maintenance items soon after being so impressed with the major damage repair I just had done.

Good service. Very good and professional . 👍

I've been told that once you find a mechanic you trust, don't go anywhere else. Well, I've found that trusted mechanic.

Auto Firm has my trust and my business. They are up front with their quotes and the work they do is top-notch.

They …

I have nothing but good things to say about these mechanics and the staff as a whole.

We bought a lemon and they have helped us from the very beginning. We have had so many issues with the car that they have gotten to know us on a first …

Scott and his team do a fantastic job! I'll be continuing to bring my needs to them.

Excellent service, good people, no complaints! My car’s engine had been misfiring since shortly after we bought it; it’s now running better than I knew it could. Will be back, but hopefully not for quite some time!

An amazing shop! Not only did they communicate everything clearly to me, they did great work on my van in a timely manner!

Trustworthy, affordable, great work and wonderful customer service! Everyone is so kind and helpful. Best shop in the Gresham area. Beautifully maintained grass.

Great service!

Good service , nice people

So happy with the level of professionalism AND price. They actually built a work around for our broken fuse box, in our '88 Volvo. Now it purrs like a kitten, and passed DEQ in one try.

I will definitely be back, anytime one of our other …

I haven’t written and review on google before, but this place deserves every star. Super great service and very helpful!

So this was my first experience with the business. I called the shop, described my issue, and they had great customer service. A local competitor did not have great service, and i actually cancelled my appointment to get service here. Im …

Was recommended this place, fixed my car pretty quick👍

Scott was AWESOME! He was so professional, quick, and helpful. As a woman, it's nice to feel like you're getting help without being screwed over. If you want top notch auto repair and fair prices with a team you can trust, Gresham Auto Firm…

Great work. Fast & efficiency

Want an honest repair shop? Prefer not to be taken advantage of? This is the place to go! Just had two taillight assemblies replaced and couldn’t be happier about the service. My car and I will go here for any and all future car repairs.

my car wasn’t starting and i let it sit in my carport for almost eight months before calling around some auto shops. i chose auto firm bc they were pretty close to my house. they diagnosed and fixed it for super reasonable price. despite …

Scott and his team are EXEMPLARY. I won't take my Mazda3 anywhere else. Not only do they do very high quality work, they stand by their work and make sure their customers have everything they need. I have worked with many repair shops in …

Big shout out to Scott for fixin my trany. It works great now. Thank you so much. You rock

They are quick and amazing at what they do. I lost hope on my car that had been sitting none operational for almost a year and got it running in a week 👏🏻👏🏻

Live out of town. Needed a pre-purchase inspection done. David was my eyes and ears. Brilliant service! Couldn't recommend high enough! Thanks David for your help. Saved me a bunch of money

Very friendly great prices and knowledgeable

Had a rock chip in my windshield repaired. Took less than 20 minutes, and the price was fair. Great CS and fast service!

Amazing people with good communication, and was able to get what i needed done quickly.

Scott and the crew are a great team. They are great at communication and follow through. Keep up the good work!

As soon as I spoke with someone they said bring it in. Within minutes they knew what was wrong. Said I'd have it in a week and I got it back sooner. Wonderful staff. They care about the customer. I will definitely be going back & I highly …

Scott was great~ Only took a day to finish my car, was quick to return phone calls and even checked my belts after driving some miles. Will definitely be back in the future!

Auto Firm NW did an incredible job making a Lexus GS350 that I purchased drive and look incredible! I had purchased the car about eight months ago and the former owner had paid more attention to the stance of the car than the usability. I …

Fair prices, fast service, amazing customer service! I can't say enough good things!!!

We love this shop and really appreciate how fast we are taken care of. Great knowing trusted mechanics!

OMG!! I cannot say enough about Todd and the team at Auto Firm NW!! From the moment I called them about my 20’ ‘87 RV they have been a dream to work with!! Not the easiest vehicle to work on but they went above and beyond with my rig, …

Very easy to do business with, they got my car in on Wednesday to have a couple cam shaft position sensors replaced and they we’re able to have it diagnosed, give me an estimate, and get the problem fixed by Friday afternoon

Always great service here! Go see them! They are always honest and will take great care of you!

Excellent service and better customer service, I've found my forever mechanic..Thanks for outstanding service

These guys are super friendly. Does good work and seem like legitimate honest people. Highly recommended

I have dealt with the shop twice after buying a car with a hole in my ac line , they sent part out and now my air is cold as hell .i also had serious cristmas tree lights on dash the figured it all out and i actually walked in said i wanna …

Highly recommend taking your vehical here. They've always taken incredible care of me.

They were wonderful! Got the job done in a timely manner! They were very informative and very knowledgeable. I will definitely be using this place again in the future! Many thanks to the whole team! 🙏

Helpful, communicative, and efficient!

Good customer service. Quality services.

3rd time I've used Auto firm nw and I'm more than happy with the service every time. Only issue I've ran into is that they are sometimes so busy there is a bit of a wait for getting in but that's a good thing to me. Used them when my old …

Fantastic business to work with, very communicative, and great about laying out what work our car needed for a general tune up, w/o trying to upsell; very happy with the quality. Always glad when we can support a local business, and will …

I have been using Auto Firm Northwest since they opened for business. I have always been happy with the service, honesty, quality, and support they have provided. I would recommend them to anyone who needs auto repair or maintenance.

After using auto firm exclusively for a number of years now on my vehicle’s I would never go any place else. Honesty, integrity and over all great work is what keeps me coming back and telling everyone to use them. Scott is a top notch guy …

Professional service & excellent customer care & reasonable rates..

Being new to the area picking a good shop can be a gamble. Checked out many places and reviews. Went with my gut to chose this shop and glad I did. Called to get an appointment to drop off my truck for a bad wheel bearing replacements. The …

I took my car in on a Thursday for diagnostic, they called me Friday stating they found a nest in my car. On Monday afternoon they called again stating they couldn't find the issue. They did everything they could to try to find the issue, …

Brought them an older FJ40. Repaired or installed everything I was hoping for and some nicer touches on top of. They know their stuff. They really did a great job

Overall great experience. Already set to bring my daily driver.

Sidenote:

…

We used to go to High Quality so we know some of the mechanics. Everyone we dealt with were friendly, helpful, and explained the process before, during, and after. Very reasonable.

Look forward to working with them again in the future.

They did an awesome job. Easy to contact and very responsive.

Very nice good people they work well with customers and do professional work

The team was knowledgeable, communicated well, and did an outstanding job getting vehicle repaired and back on the road. They will be my go to for future mechanical needs.

Mom’s older Dodge van would intermittently not start. Scott and his team replaced the TIPM and reprogrammed the computer. Fantastic service and customer support. Very happy with them and will definitely use them again.

They did an incredible job with the alignment and got everything on the car dialed in just perfectly! A+++ work!

Always trustworthy. Top notch service

They were kind and knocked off a portion of the diagnostic fee, but said it would cost 800 to replace easy accessible parts, that cost under $60 for both of them, and a coolant flush. I know there's the cost of labor but that is insane. …

Auto Firm NW is a reliable and communicative business. They were extremely professional and provided all my mechanical needs professionally and quickly. I would highly recommend their service to anyone with automotive needs.

Very professional, they have skilled technicians and charge was fair and reasonable

Thank you !!!

Our catalytic converter was stolen. Our insurance sent us to Gresham Auto Repair to have it replaced. We asked if they could also build a shield to protect it from a second theft. In about a day, they had replaced the cat and built a steel …

Awesome and esay to deal with. Rebuilt the front axel on my f 350, did a great job! Only place I will take my truck.

They did their work well and on time. They worked well with their partners Superior autobody and Superior offroad to get all of my repair needs done (needed body work, wheels, bedslide repair, etc, on top of the mechanical stuff.) They …

These guys are great fixed an fuel issue I was trying to fix for awhile, diagnosed it down to the harness and got the wire fixed in just 2 hours. Will recommend for future customers.

Always great service. Marco is the best and takes the time to explain everything that is happening with your car. Thank you for taking care of my Pathfinder!

Got me in and out same day when other shops couldn’t see me for a month. Will be going back for sure.

Great service fast and efficient! Great prices and friendly workers!! Will be coming here for now on! 10/10 recommend for anyone needing a good mechanic!

Marco did a great job and took care of my issue in a very timely and efficient manner. They changed the valve cover gasket on my 2004 Toyota RAV4 for a much more reasonable price than I was quoted at another shop that came highly …

Exceptional quality, friendly employees and fair prices. Me and my family have been having Scott and his team do the mechanical work on our cars for years and every experience has been great. it’s been over 20 years! Always great …

Had catalytic converter replaced and they did an outstanding job coordinating with my insurance adjuster. Kudos to Scott and Jerry!

Jerry & his team once again get high praise for taking great care of my beloved 1990 Mazda Miata MX-5. Something was off in the engine, I couldn’t figure it out myself…& Auto Firm found it and quickly fixed it and I was again on my way! So …

Always reliable, honest. Marco is the best and has been our mechanic for years. Everyone in the company is friendly.

I was looking for a Good and Trusted auto repair shop to fix my Nissan Xterra. I looked into Gresham Auto repair and also heard a lot of great personal reviews from friends and family about them. Turns out, they combined with Autofirm NW at…

My mistake. Sorry for the trouble.

Recently has my Mazda serviced here and they did an excellent job. I felt like the guys who work here are honest and fair. I will definitely be back!

I've had multiple cars in their shop for a variety of repairs. They've been consistently honest and fair with pricing, doing a great job quickly.

Excellent service! Will definitely use again, very professional job on our window tinting.

They got me in at basically a moment's notice, performed all of my yearly preventive maintenance in a timely manner, and were helpful in planning a potential timeline for future needed repairs, and all at a reasonable price. Thank you!

I have had an Issue for the last 2yrs with the sway and steering on my Ford f-250 diesel and have been to a couple other shops to resolve the issues including a diesel shop and Not a one of them could ever fix my truck right so I thought I …

Jerry was very attentive and quick to diagnose the issue I had with the throttle control on my vehicle. Knowing my Jeep is my only means of transportation he wasted no time in ordering the parts. I also had Auto Firm tune up my Jeep and …

This shop is friendly, honest, and reasonable! I was concerned about my car and so I called this place and they said to bring it over, no problem! They completed all the services my car needed quickly and didn't try to sell me anything it …

Auto Firm has recently relocated, but there’s still signage at their old location, and no signage at their new one at Superior Auto Body. We were redirected by the new tenants at Victory Ave to the new space on Orient. Entering Superior …

I have had work done on all my vehicles here. Everything from my 68 Chrysler to my RV to my 16 Honda.

I have sent countless friends and family here and they take care of them as if they were their family also.

Please know that you will have…

They were awesome! got my truck in to replace my fuel pump within a day when everyone else wouldn’t take the time.

Their customer service in the trying times was great!

Scott Jerry and the rest of the crew are the best at what they do highly recommend 👌

I don't know squat about the new to me Jeep Wrangler I just bought and they did a full inspection. They were friendly and the quote they gave for repairs was fair. I will return for more repairs soon.

Honest and trustworthy auto repair. Even though I live in Vancouver, it's worth the drive. I know they'll do it right and won't over charge for their work.

My husband brought his car in after an unfortunate incident on the road that chipped the glass on his new car. Two other chips were identified and Scott took care of all 3! He was quick, proficient and professional. We will definitely …

The quality of care I was shown at Gresham Auto Repair was the best I have ever experienced. My car overheated in Gresham and the people there took my car in and had it fixed within a couple days. They gave me a quote and kept to that quote…

My daughter has gone here multiple times and has raved to me about how good they did and how fair they treated her. I had to get my starter replaced and after hearing how great they are from my daughter, I decided to give them a shot. Their…

My car was making weird noises ... didn’t know what it was. Dad referred me to them. I’m so pleased with the work they did on my car, I would highly recommend them. Great work!!! Jerry helped me!!

They did an awesome job at bringing my 97 Ford diesel back to life for my son to drive. I love that they are a one stop shop and can do everything that my truck needs. Very happy with the service I received. Very professional. I will be …

We had damage to the undercarriage of our Toyota, & Auto Firm helped with everything from arranging the towing to replacing the oil pan & crossmember. Very professional working with insurance, communication & quality repairs in a timely …

Good service, honest people

The best customer service I’ve received in a while, even amongst the craziness lol.. so happy to have my car back and to not have to pay an arm and a leg just to get it running and ready to pass DEQ.

Great customer service, excellent work, fair prices. Definitely going back