Reviews

I highly recommend this repair shop to anyone! The staff here are very friendly, helpful, and honest. I got into a situation where my front differential broke. They immediately showed me the issue, and honestly told me it wasn’t worth …

I had to take my Ridgeline in to be serviced as the timing belt was damaged.

Autofirm did an excellent job on the vehicle however it took me awhile to get the money to pay. They were very understandable and I stayed in contact with them.

I…

Took my car in here recently for an oil change and estimate for a repair. While there were some minor issues with the experience the owner Scott reached out to me and went out of his way to try to make it right.

There's a reason why this place is rated so high! Employees are very nice and knowledgeable and helpful getting your car back to working order. The only place I'll take my cars to in Gresham.

Worked with Scott and had a great experience, very knowledgeable and easy to work with. Kept communication and made it a quick and painless process from beginning to end. Will continue to work with Auto firm and him in the future. Highly …

I have been a customer with Auto Firm NW for over 10 years. The reason that I continue to go there for auto repairs is that they have consistently given me honest work at reasonable rates. The friendliness of the office team and mechanics …

Best experience I’ve had at a shop. Was recommended by a friend and they did great work. Found out my issue with my Jeep and saved me probably hundreds of dollars. Highly recommend.

Very pleased with the customer service and employees are awesome.

I don't know what it is, but these mechanics have the magic touch! I am so thankful to have access to such a thorough and honest mechanic shop and I can't thank them enough for the peace of mind they have given me!

Believe me when I say that Scott and the Gresham Auto Repair Auto Firm NW team is the best in the city! My 2014 Dodge Avenger was dead in the water and they literally saved my life with the expertise and knowledge they have. I could not be …

Informative, professional, honest, and easy to work with. Prices were great. 100% recomend this place.

Great place with good people that do good work.

They’ve done work for me in the past, but in this instance, I brought my wife’s car in. It was making some terrifying noises; either the transmission was going or the brakes were failing.

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The confidence I have in my car’s health has been restored. For years, there’s been a noise emanating from the underside that no one could pinpoint. These guys not only located the cause but they fixed it (struts)! Five maintenance issues …

A great shop for diesel specific issues! Scott and his team are knowledgeable, prompt and professional. Their location has exceptional security in place and is close to the springwater corridor for alternative commute options. 100% would …

I would highly recommend this shop for your automotive needs. They were fast and transparent.

David at Auto firm is the best I've worked with. He went above and beyond and even got a local State Farm field agent out to do pictures again!

Our Kia was fixed in less than half a day, we noticed after they did the repairs the signals and…

The BEST service in town! Thank you so much for fixing the hood of my car when it suddenly wouldn't latch tight. I pulled into your shop and Matt stopped what he was doing, fixed it and sent me on my way, no charge. Thank you David for your…

What's that saying? The real treasure is the friends we made along the way? Well, after a long journey negotiating with my warranty company, and a whole new ENGINE later, I can say for sure I now have friends at Gresham Auto Repair, and it …

Hands down the best experience I've ever had with a mechanic/auto shop. Had a broken antenna and windshield wiper that did not move. Dealership wanted $200 to diagnose. Scott and crew had the vehicle back to me in one day and the repair …

I had an issue with my tire and they were able to get me in first thing and the issue resolved quickly so I was able to get to work on time! Everyone there are super friendly and helpful! Highly recommend!!

Scott is amazing. He does great work and is highly ethical. He is a fabulous communicator and really tries to accommodate however he can. The energy at the business is positive (they have a cute dog in the front office-behind a barrier so …

Absolute best mechanic around. These guys are quick, accommodating and very personable. I’ve had nothing but good experiences with them and you can tell they genuinely care about their customers.

Someone tried to steal my daughter’s Kia Soil and did quite a bit of damage. Not only was it a quick turnaround it was reasonably priced. If you are looking for an Honest, Reasonable and Knowledgeable mechanic shop I highly recommend Auto …

I appreciated the honesty and expertise of our mechanic Marco. The problem was bigger than we thought but he explained everything and showed us the old parts. I feel more comfortable driving my truck knowing that it was repaired right.

Absolutely amazing experience all around, with the lowest labor rate I’ve paid by far. Planning to schedule a few additional routine maintenance items soon after being so impressed with the major damage repair I just had done.

Good service. Very good and professional . 👍

I've been told that once you find a mechanic you trust, don't go anywhere else. Well, I've found that trusted mechanic.

Auto Firm has my trust and my business. They are up front with their quotes and the work they do is top-notch.

They …

I have nothing but good things to say about these mechanics and the staff as a whole.

We bought a lemon and they have helped us from the very beginning. We have had so many issues with the car that they have gotten to know us on a first …

Scott and his team do a fantastic job! I'll be continuing to bring my needs to them.

Excellent service, good people, no complaints! My car’s engine had been misfiring since shortly after we bought it; it’s now running better than I knew it could. Will be back, but hopefully not for quite some time!

An amazing shop! Not only did they communicate everything clearly to me, they did great work on my van in a timely manner!

Trustworthy, affordable, great work and wonderful customer service! Everyone is so kind and helpful. Best shop in the Gresham area. Beautifully maintained grass.

Great service!

Good service , nice people

So happy with the level of professionalism AND price. They actually built a work around for our broken fuse box, in our '88 Volvo. Now it purrs like a kitten, and passed DEQ in one try.

I will definitely be back, anytime one of our other …

I haven’t written and review on google before, but this place deserves every star. Super great service and very helpful!

So this was my first experience with the business. I called the shop, described my issue, and they had great customer service. A local competitor did not have great service, and i actually cancelled my appointment to get service here. Im …

I have had work done on all my vehicles here. Everything from my 68 Chrysler to my RV to my 16 Honda.

I have sent countless friends and family here and they take care of them as if they were their family also.

Please know that you will have…

Was recommended this place, fixed my car pretty quick👍

Scott and his team are EXEMPLARY. I won't take my Mazda3 anywhere else. Not only do they do very high quality work, they stand by their work and make sure their customers have everything they need. I have worked with many repair shops in …

Scott was AWESOME! He was so professional, quick, and helpful. As a woman, it's nice to feel like you're getting help without being screwed over. If you want top notch auto repair and fair prices with a team you can trust, Gresham Auto Firm…

Great work. Fast & efficiency

Want an honest repair shop? Prefer not to be taken advantage of? This is the place to go! Just had two taillight assemblies replaced and couldn’t be happier about the service. My car and I will go here for any and all future car repairs.

my car wasn’t starting and i let it sit in my carport for almost eight months before calling around some auto shops. i chose auto firm bc they were pretty close to my house. they diagnosed and fixed it for super reasonable price. despite …

Big shout out to Scott for fixin my trany. It works great now. Thank you so much. You rock

They are quick and amazing at what they do. I lost hope on my car that had been sitting none operational for almost a year and got it running in a week 👏🏻👏🏻

Live out of town. Needed a pre-purchase inspection done. David was my eyes and ears. Brilliant service! Couldn't recommend high enough! Thanks David for your help. Saved me a bunch of money

Very friendly great prices and knowledgeable

Had a rock chip in my windshield repaired. Took less than 20 minutes, and the price was fair. Great CS and fast service!

Amazing people with good communication, and was able to get what i needed done quickly.

Scott and the crew are a great team. They are great at communication and follow through. Keep up the good work!

As soon as I spoke with someone they said bring it in. Within minutes they knew what was wrong. Said I'd have it in a week and I got it back sooner. Wonderful staff. They care about the customer. I will definitely be going back & I highly …

Scott was great~ Only took a day to finish my car, was quick to return phone calls and even checked my belts after driving some miles. Will definitely be back in the future!

Auto Firm NW did an incredible job making a Lexus GS350 that I purchased drive and look incredible! I had purchased the car about eight months ago and the former owner had paid more attention to the stance of the car than the usability. I …

Fair prices, fast service, amazing customer service! I can't say enough good things!!!

We love this shop and really appreciate how fast we are taken care of. Great knowing trusted mechanics!

OMG!! I cannot say enough about Todd and the team at Auto Firm NW!! From the moment I called them about my 20’ ‘87 RV they have been a dream to work with!! Not the easiest vehicle to work on but they went above and beyond with my rig, …

Very easy to do business with, they got my car in on Wednesday to have a couple cam shaft position sensors replaced and they we’re able to have it diagnosed, give me an estimate, and get the problem fixed by Friday afternoon

Always great service here! Go see them! They are always honest and will take great care of you!

Excellent service and better customer service, I've found my forever mechanic..Thanks for outstanding service

These guys are super friendly. Does good work and seem like legitimate honest people. Highly recommended

I have dealt with the shop twice after buying a car with a hole in my ac line , they sent part out and now my air is cold as hell .i also had serious cristmas tree lights on dash the figured it all out and i actually walked in said i wanna …

Highly recommend taking your vehical here. They've always taken incredible care of me.

They were wonderful! Got the job done in a timely manner! They were very informative and very knowledgeable. I will definitely be using this place again in the future! Many thanks to the whole team! 🙏

Helpful, communicative, and efficient!

Good customer service. Quality services.

3rd time I've used Auto firm nw and I'm more than happy with the service every time. Only issue I've ran into is that they are sometimes so busy there is a bit of a wait for getting in but that's a good thing to me. Used them when my old …

Fantastic business to work with, very communicative, and great about laying out what work our car needed for a general tune up, w/o trying to upsell; very happy with the quality. Always glad when we can support a local business, and will …

I used Gresham Auto twice in one week for different needs.

I'm always pleased with their level of service and customer care. They diagnosed and fixed my car in the same day. My engine is running much smoother now.

I asked for assistance in…

I have been using Auto Firm Northwest since they opened for business. I have always been happy with the service, honesty, quality, and support they have provided. I would recommend them to anyone who needs auto repair or maintenance.

I’ve been coming to Auto Firm NW since Highly Quality Automotive closed. I followed Marco Acosta! Their facility is family friendly! They pay attention to details! They always get the job done the time they say! I highly recommend their …

I can say without reservation that this is one of the best auto shops I have ever gone to I was use them about four times now on different problems that have shown up and they have always found and fixed the problem in a professional manner…

After using auto firm exclusively for a number of years now on my vehicle’s I would never go any place else. Honesty, integrity and over all great work is what keeps me coming back and telling everyone to use them. Scott is a top notch guy …

Professional service & excellent customer care & reasonable rates..

Being new to the area picking a good shop can be a gamble. Checked out many places and reviews. Went with my gut to chose this shop and glad I did. Called to get an appointment to drop off my truck for a bad wheel bearing replacements. The …

I took my car in on a Thursday for diagnostic, they called me Friday stating they found a nest in my car. On Monday afternoon they called again stating they couldn't find the issue. They did everything they could to try to find the issue, …

Brought them an older FJ40. Repaired or installed everything I was hoping for and some nicer touches on top of. They know their stuff. They really did a great job

Overall great experience. Already set to bring my daily driver.

Sidenote:

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I went to Auto Firm Nw for a problem last week after another repair shop recommended them. They knock it out of the park. They were so professional and so helpful. I was blown away by their kind service. I told a gentleman that I would …

They did an awesome job. Easy to contact and very responsive.

Very nice good people they work well with customers and do professional work

The team was knowledgeable, communicated well, and did an outstanding job getting vehicle repaired and back on the road. They will be my go to for future mechanical needs.

Mom’s older Dodge van would intermittently not start. Scott and his team replaced the TIPM and reprogrammed the computer. Fantastic service and customer support. Very happy with them and will definitely use them again.

They did an incredible job with the alignment and got everything on the car dialed in just perfectly! A+++ work!

They were kind and knocked off a portion of the diagnostic fee, but said it would cost 800 to replace easy accessible parts, that cost under $60 for both of them, and a coolant flush. I know there's the cost of labor but that is insane. …

Always trustworthy. Top notch service

Auto Firm NW is a reliable and communicative business. They were extremely professional and provided all my mechanical needs professionally and quickly. I would highly recommend their service to anyone with automotive needs.

Very professional, they have skilled technicians and charge was fair and reasonable

Always reliable, honest. Marco is the best and has been our mechanic for years. Everyone in the company is friendly.

Thank you !!!

Our catalytic converter was stolen. Our insurance sent us to Gresham Auto Repair to have it replaced. We asked if they could also build a shield to protect it from a second theft. In about a day, they had replaced the cat and built a steel …

Awesome and esay to deal with. Rebuilt the front axel on my f 350, did a great job! Only place I will take my truck.

They did their work well and on time. They worked well with their partners Superior autobody and Superior offroad to get all of my repair needs done (needed body work, wheels, bedslide repair, etc, on top of the mechanical stuff.) They …

These guys are great fixed an fuel issue I was trying to fix for awhile, diagnosed it down to the harness and got the wire fixed in just 2 hours. Will recommend for future customers.

Always great service. Marco is the best and takes the time to explain everything that is happening with your car. Thank you for taking care of my Pathfinder!

Got me in and out same day when other shops couldn’t see me for a month. Will be going back for sure.

Great service fast and efficient! Great prices and friendly workers!! Will be coming here for now on! 10/10 recommend for anyone needing a good mechanic!

Marco did a great job and took care of my issue in a very timely and efficient manner. They changed the valve cover gasket on my 2004 Toyota RAV4 for a much more reasonable price than I was quoted at another shop that came highly …

Exceptional quality, friendly employees and fair prices. Me and my family have been having Scott and his team do the mechanical work on our cars for years and every experience has been great. it’s been over 20 years! Always great …

Had catalytic converter replaced and they did an outstanding job coordinating with my insurance adjuster. Kudos to Scott and Jerry!

Jerry & his team once again get high praise for taking great care of my beloved 1990 Mazda Miata MX-5. Something was off in the engine, I couldn’t figure it out myself…& Auto Firm found it and quickly fixed it and I was again on my way! So …